Last updated: 10/13/2025
BizMagnets International Private Limited (“BizMagnets”, “we”, “our”) uses a small number of trusted third-party service providers (“Subprocessors”) to help us deliver our workflow automation and messaging services. These Subprocessors may have limited access to customer personal data in order to perform their functions, under strict contractual terms and privacy safeguards consistent with our Data Processing Addendum (DPA).
What is a Subprocessor?
A Subprocessor is a third party engaged by BizMagnets that processes customer personal data on behalf of our clients (the “Controllers”). Each Subprocessor is evaluated for data protection, confidentiality, and security compliance before engagement.
Current List of Subprocessors
Subprocessor
Purpose / Service
Data Processed
Hosting Location
Meta (WhatsApp Business API)
Enables WhatsApp-based workflows and message delivery
Phone numbers, chat content, message metadata
Global (Meta data centers)
DigitalOcean
Cloud hosting and storage for BizMagnets application and database
All customer and message data stored in app environment
Bangalore, India
Google Cloud Platform (GCP)
Cloud APIs and auxiliary services (functions, logging, email relay)
Metadata, logs, API usage data
Global (regionally distributed)
GitLab
Source code management and issue tracking
Codebase, error logs, non-production data
EU / US
Gmail (Google Workspace)
Business email communication with clients and support
Email headers, message content (support requests)
Global
Zoho Books
Accounting and billing management
Client billing contact details and transaction data
India / Global
Redington BSP
Business service partner and provisioning support
Account setup data
India
M/Monit
Infrastructure and service process monitoring
System metrics, server identifiers, performance logs
Hosted internally / within DigitalOcean region
How We Select and Manage Subprocessors
We select Subprocessors who meet industry-recognized standards for security and privacy compliance (e.g., ISO 27001, SOC 2). Each Subprocessor is bound by a written agreement to maintain confidentiality, implement adequate technical and organizational measures, and process data only under BizMagnets’ documented instructions.
Before adding or changing a Subprocessor, BizMagnets:1. Performs a due diligence and risk review.2. Updates this list publicly on our website.3. Notifies affected customers (via email or in-app) at least 30 days before the change takes effect.
Get Notified of Updates
Customers can subscribe to notifications about new or updated Subprocessors by contacting:📩 privacy@bizmagnets.aiSubject line: “Subscribe to Subprocessor Updates”
More Information
For detailed information about how BizMagnets processes and protects customer data, please see:• Data Processing Addendum (DPA)• Privacy Policy• Data Retention & Deletion Policy
Note
All Subprocessors are required to process customer data only under BizMagnets’ documented instructions and only for the limited purpose of providing contracted services. No Subprocessor may further disclose or use customer data for independent purposes.