Last updated: 10/13/2025
BizMagnets International Private Limited (“BizMagnets”, “we”, “our”) uses a small number of trusted third-party service providers (“Subprocessors”) to help us deliver our workflow automation and messaging services. These Subprocessors may have limited access to customer personal data in order to perform their functions, under strict contractual terms and privacy safeguards consistent with our Data Processing Addendum (DPA).
What is a Subprocessor?
A Subprocessor is a third party engaged by BizMagnets that processes customer personal data on behalf of our clients (the “Controllers”). Each Subprocessor is evaluated for data protection, confidentiality, and security compliance before engagement.
Current List of Subprocessors
| Subprocessor | Purpose / Service | Data Processed | Hosting Location |
| Meta (WhatsApp Business API) | Enables WhatsApp-based workflows and message delivery | Phone numbers, chat content, message metadata | Global (Meta data centers) |
| DigitalOcean | Cloud hosting and storage for BizMagnets application and database | All customer and message data stored in app environment | Bangalore, India |
| Google Cloud Platform (GCP) | Cloud APIs and auxiliary services (functions, logging, email relay) | Metadata, logs, API usage data | Global (regionally distributed) |
| GitLab | Source code management and issue tracking | Codebase, error logs, non-production data | EU / US |
| Gmail (Google Workspace) | Business email communication with clients and support | Email headers, message content (support requests) | Global |
| Zoho Books | Accounting and billing management | Client billing contact details and transaction data | India / Global |
| Redington BSP | Business service partner and provisioning support | Account setup data | India |
| M/Monit | Infrastructure and service process monitoring | System metrics, server identifiers, performance logs | Hosted internally / within DigitalOcean region |
How We Select and Manage Subprocessors
We select Subprocessors who meet industry-recognized standards for security and privacy compliance (e.g., ISO 27001, SOC 2). Each Subprocessor is bound by a written agreement to maintain confidentiality, implement adequate technical and organizational measures, and process data only under BizMagnets’ documented instructions.
Before adding or changing a Subprocessor, BizMagnets:
1. Performs a due diligence and risk review.
2. Updates this list publicly on our website.
3. Notifies affected customers (via email or in-app) at least 30 days before the change takes effect.
Get Notified of Updates
Customers can subscribe to notifications about new or updated Subprocessors by contacting:
📩 privacy@bizmagnets.ai
Subject line: "Subscribe to Subprocessor Updates"
More Information
For detailed information about how BizMagnets processes and protects customer data, please see:
• Data Processing Addendum (DPA)
• Privacy Policy
• Data Retention & Deletion Policy
Note
All Subprocessors are required to process customer data only under BizMagnets’ documented instructions and only for the limited purpose of providing contracted services. No Subprocessor may further disclose or use customer data for independent purposes.