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ChatOps for HealthCare

Non-Clinical Ops Are Quietly Burning Out Your Clinicians

WhatsApp groups and Excel trackers aren’t just messy — they’re costing you ₹10–15 lakhs a month in delays, rework, and wasted time.

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Stolen Clinician Time

Nurses and junior staff spend hours daily on updates, coordination, and follow-ups — far from actual patient care.

Paper, Chat, Chaos

From WhatsApp messages to handwritten notes — ops data is scattered, delayed, or lost. No trace. No accountability.

Systems Left Behind

You bought HMS or ERP. But ops still runs on paper and chat — outside the system, beyond visibility.

From Chat Chaos to Structured Ops — Here’s What Hospitals Achieved.

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"A very good platform for whats app based workflows. Efficient team and very responsive. Kudos to the whole team!"

Best Multispeciality Hospital | Care Beyond Compare

Best Multispeciality Hospital | Care Beyond Compare

Dr Sree

"5 star review in Google My Business"

Balaji Rehab Centre is the Best Robotic Rehabilitation center in Salem, India.

Balaji Rehab Centre is the Best Robotic Rehabilitation center in Salem, India.

Dr. G. Manoj

The Invisible Time-Killers

Your hospital has great systems. But non-clinical ops? Still stuck in WhatsApp groups, Excel sheets — even notebooks.

Ops Run on WhatsApp, Excel — and Hope

  • Approvals Go Missing

    Tasks that require approvals — like diet changes, extended stays, extra billing, reimbursements — get sent on chat and delayed.

  • No System to Raise Non-Clinical Requests

    Nurses, ward staff, or admin teams often don’t have a proper system to raise small but important requests

  • Maintenance Issues Get Ignored

    “AC not working in Room 308.” “Wheelchair missing on 2nd floor.” These get reported on WhatsApp — and get buried instantly.

Streamline Without Disruption

  • Chat → Ticket

    A nurse sends “Patient 402 needs fresh linen.” With BizMagnets: That message becomes a ticket

  • WhatsApp Form → Workflow

    They fill a WhatsApp form → BizMagnets auto-triggers the internal approval flow → Updates HMS if integrated.

  • Checklists → Compliance

    With BizMagnets: No more “I thought someone else did it.”

Digitize Every Non-Clinical Workflow — Without Adding More Apps

BizMagnets brings structure, speed, and accountability to the way hospitals actually run — via WhatsApp. No logins. No learning curve. Just work that moves.

WhatsApp-Based Ticketing
01

WhatsApp-Based Ticketing

Turn any chat into a trackable, accountable task. “AC not working in Room 209” → becomes a timed, trackable ticket with live updates

Smart Forms & Checklists
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Smart Forms & Checklists

Replace Excel checklists and verbal requests with smart flows. “Discharge Checklist” → ticked inside WhatsApp, viewable by nursing + admin

Workflow Automation & Approvals
03

Workflow Automation & Approvals

Automate repetitive, approval-heavy processes that waste time. Insurance pre-auth submitted via WhatsApp → goes through doctor > billing > TPA → auto-logged

Conversion Explanation

Identify Anonymous Website Visitors

“Who’s Handling This?” Shouldn’t Be a Daily Question

In most hospitals, ops work hides inside chats, Excel, and memory. That’s why things fall through. Patients wait. Staff burn out.

  • Recover 1000s of Man-Hours Lost to Follow-Ups

  • Reduce Operational Errors by 80%

  • Achieve 100% Last-Mile Digitization

  • Built for COOs Who Want Visibility & Speed

See exactly how it works →