Chat Happens. But Can You Track It?
7/23/2025
Let’s be honest.
Every team today runs some part of its operations on WhatsApp. It’s quick. It’s familiar. It works. From support queries to internal updates, approvals to complaints — chat is where the action is.
But here’s the real question: Can you track it?
Because in most cases, you can’t.
Messages get buried.
Follow-ups get missed.
No one knows what’s pending.
And when leadership asks, “What’s the status?” — there’s no clear answer.
The Problem Isn't People. It’s the Medium.
Your team isn’t careless. They’re overloaded. They’re using a tool built for conversation to manage coordination.
That’s like using a diary to run a factory.
You wouldn’t track shipments on sticky notes. So why run approvals, follow-ups, and tickets on chat threads?
What If You Could Track Everything, Inside WhatsApp?
That’s where ChatOps comes in. And that’s exactly what BizMagnets does.
- When a customer texts you, it becomes a ticket.
- When a staff member requests approval, it enters a structured workflow.
- When something is pending, the system reminds you.
- And when leadership wants a report — it’s already there.
No manual tracking. No chasing. No chaos.
Just structured ops — powered by chat.
BizMagnets: Track What Matters
BizMagnets turns WhatsApp into a business-grade operations platform.
Support. Service. Field ops. Approvals. Bookings. Escalations. Everything is tracked. Every action is logged. Every follow-up is automated.
Your team doesn’t change how they work. They still use WhatsApp.
But now, leadership finally has visibility.
Because chat will happen.
The only question is: can you track it?
With BizMagnets, the answer is yes.