Built for COOs
ChatOps for Healthcare - Run your hospital like Command Center.
Connects people, processes, and HIS — bringing real-time visibility, accountability, and faster patient experience — all on WhatsApp.
Systems that don’t talk
People, processes, and backend systems (HIS/QMS) run in silos.
Work that disappears
80% of hospital operations still happen outside the HIS — on personal WhatsApp, phone calls, and registers.
Change that can’t keep up
Ops can’t move fast because IT can’t move fast.
Don’t just take our word for it — others like you are already winning with ChatOps for Healthcare..
“BizMagnets - ChatOps for Healthcare helped us simplify workflows through WhatsApp Flows , ticketing and digital forms. After testing BizMagnets at one center, we are now implementing it across all centers. ”
Mr G.Srinivasan
Founder & CEO , Athulya Senior Care
Builds Apollo-level digital operations — in weeks, at a fraction of the cost.
Tickets, Metrics, Actions From Bedside/ Service Floor to Boardroom.
Before
Fragmented Work
Staff use personal WhatsApp, calls, and paper — updates vanish, no closure.
Blind Spots
COOs wait for daily reports and guess where the bottlenecks are.
IT (vendor) Dependency
Every new SOP or escalation flow needs IT change requests and delays.
Reactive Ops
Teams respond after problems occur — discharge delays, missed escalations, late follow-ups.
100s of WhatsApp groups and Excel Trackers
Managers are always last to know. Team react too late when someone shout.
After
Unified Actions
Every action becomes a tracked ticket on official WhatsApp (ChatOps) — assigned, acknowledged, and auto-closed.
Real-Time Visibility
Every service issue (Maintenance, Housekeeping, Nursing, IT, etc.) becomes a digital ticket - with ownership, timestamps, and TAT alerts on WhatsApp. No manual tracking, no missed follow-ups.
Custom Workflows for Department Operations
Define and automate your internal workflows - from Equipment Requests to Patient Transfers - all inside official WhatsApp (ChatOps). Approvals, updates, and closures are timestamped and tracked.
Proactive Command Center
Live dashboards show which ward, department, or process is lagging — minute-by-minute.
HIS captures data. ChatOps runs the process.
Bridge your HIS and people — so every update becomes action, and every action becomes visible.
HIS-based triggers
Patient discharge initiated
Bed ready signal pending
Lab report delayed beyond TAT
Billing or approval status not updated.
Time-based triggers
Every 4 hours: collect bed status / task completion
Daily: push EOD checklist to departments
Weekly: send compliance .
Human-initiated triggers
Patient raises request on WhatsApp -> Nurse or staff reports issue or exception -> Manager starts escalation or audit.
100% digitization. AI ready.
Achieve enterprise-grade automation — in weeks, at a fraction of the cost.
You’ve Invested in ERP, CRM, HIS — It’s Time They Deliver. BizMagnets connects your chats to your systems — so work flows faster, cleaner, and your business becomes AI-ready by default.
No more group chats — every task becomes a trackable workflow.
Updates go from WhatsApp to ERP/HIS automatically — no double work.
Who did what, when, and why — no more finger-pointing.
Your tools stop sitting idle. They start delivering results.
Lets demo how ChatOps for Healthcare works.
Book a demo to see how it can be used for your case to maximize your ops, support and service activity by streamlining processes and workflows.
- In the 30-minute call, we'll:
- Overview of the features needed for your use case
- From support to finance — structured workflows, zero chaos
+ Q&A Session
No Big Shift — Just Plug the Gaps.
Your system stays. We fill the operational blind spots.
Still stuck in WhatsApp, Excel & siloed systems?
Our goal isn’t to sell software. It’s to solve real operational chaos with measurable results.