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From Personal Chats to Structured Support. An eCommerce brand switched to BizMagnets to track every customer query, assign tickets to the right team, and deliver faster support, without juggling between personal WhatsApp chats.
You don’t need omnichannel. Just one that works.
Turn Support Into Your
Growth Engine
Launch your Helpdesk on WhatsApp — in just 3 days
No code. No Training. Just Results.
Join market leaders scaling faster with WhatsApp-first support.
Kiss rigid workflows Goodbye.
Support and Service Automations - on WhatsApp.
Ticketing (Help Desk)
Raising a ticket within WhatsApp is as easy as sending a message,
Turn every WhatsApp chat into a trackable support ticket.
Assign issues, track resolutions, and collect feedback — without switching tools.
Workflow Automations
Automate Daily Tasks in Minutes
From Operations to Compliance —
Digitize and automate any high-volume, repeatable process with WhatsApp Flows. Replace scattered checklists, missed handovers, and manual tracking with structured workflows built using our Bot-Flow Builder. No portals. Just flow.
Integrations
Connect Your Backend or Third-Party Systems Seamlessly
From CRMs to ERPs to Google Sheets or Customs backend— sync conversations with the tools your team already uses.
Trigger actions, push data, and close the loop between chats and systems.
No dev effort. No delays. Just real-time flow.
Built on the WhatsApp Business API.
BizMagnets helps businesses unify IT and Customer Service.
Featured Case Studies
You don’t need a tech team to run a digital-first business.
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BizMagnets helped Athulya save over 5,000 days of manual effort by streamlining support through WhatsApp ticketing, mobile-first workflow automation, and backend integrations—driving efficiency across 1,200+ employees.
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Dropped Freshdesk. Boosted CSAT. Vamosys switched to BizMagnets to streamline support, track every ticket, and resolve queries faster. Customers love it — support happens on WhatsApp, not email.
The Switch Mid-Market Businesses Made
When these businesses realized better support could drive their growth, they chose BizMagnets.
Springleaf Healthcare
★★★★★
The integration of WhatsApp and BizMagnets has improved our patient engagement strategy. We've witnessed a remarkable 40% reduction in appointment no-shows and a 78% increase in overall patient engagement metrics.
Vee2Care
★★★★★
BizMagnets streamlined our ERP client communication, blending automation with a personal touch. It’s improved response times and satisfaction.
ABC Transport
★★★★★
BizMagnets enhanced our customer service with efficient automation and personal interaction. Customer satisfaction has never been higher.
OXL Diagnostics
★★★★★
BizMagnets transformed our patient communication, automating lab updates while maintaining personalized care.